Develops marketing calendars, schedules, and budgets and serves as the project manager across assigned clients and campaigns. Prepares project concepts and leads project kick off calls and other meetings. Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities, recommending profit and service impr

Research and monitor market needs, industry trends and competitive landscape to identify opportunities, define vision, business case and scope, and launch strategy for new SaaS products Gather requirements and conduct business analysis to create and prioritize backlog items Lead bi weekly scrum meetings including refinement, planning, and retrospective meetings Work close

Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance Proactively ensure the highest levels of systems and infrastructure availability Identify and solve infrastructure related problems Improve operations by automating tasks and/or creating scripts or tools Help monitor internal and cloud systems for availabilit

Implement technical software systems, and solutions into on premises and cloud based environments.Work with Project Managers or independently. Evaluate client needs, provide support, and develop configurations that support business processes. Assist, respond to customers and provide support on software. Log and update information in a call tracking system. Use knowledge o